Shipping policy
Thank you for shopping with Lijora.
We currently ship to customers in the United States only. All prices and transactions on our website are processed in U.S. Dollars (USD).
Shipping Coverage
We currently ship within the United States only. We do not offer international shipping at this time.
Order Processing Time
Processing Time: 1–2 Business Days
Orders are processed Monday through Friday, excluding U.S. federal holidays. Orders placed after business hours, on weekends, or on holidays will be processed on the next business day.
Shipping Origin
All orders are shipped from our warehouse located in the United States.
Shipping Time
Estimated Shipping Time: 3–7 Business Days
Estimated Delivery Time
Total Estimated Delivery Time: 4–9 Business Days (Processing Time + Shipping Time)
Delivery estimates are provided for reference only and may vary depending on carrier operations or weather conditions.
Shipping Rates
- Free Standard Shipping on orders of US$79 or more
- Orders below US$79 are charged a flat shipping fee of US$8.99
Shipping charges are displayed during checkout before payment.
Order Tracking
After your order has been shipped, a shipping confirmation email containing your tracking number will be sent to the email address provided with your order.
For shipping inquiries, please contact: service@lijora.com
Tracking information normally becomes available within 24–48 hours after shipment.
Multiple Packages
Orders containing multiple items may be shipped separately depending on warehouse availability. There is no additional shipping charge for split shipments.
Incorrect Shipping Address
Customers are responsible for providing a complete and accurate shipping address.
If you notice an error, please contact us immediately at service@lijora.com before your order ships.
Orders returned because of an incorrect or incomplete shipping address may require the customer to pay the shipping cost for reshipment.
Shipping Delays
Delivery times are estimates only. Unexpected delays caused by severe weather, transportation disruptions, holidays, or carrier operations are beyond our control. We appreciate your patience if such delays occur.
Refused Deliveries
If a shipment is refused or returned due to customer-related reasons, the original shipping charges and any return shipping fees may be deducted from the refund where permitted.
Customer Support
Email: service@lijora.com Phone: +(1) 205-423-6302
Customer Service Address: 120 19th Street North, Suite 200 Birmingham, AL 35203 United States
Support Hours: Monday–Friday, 9:00 AM–6:00 PM CT (excluding U.S. public holidays)
The Birmingham address is used for customer service correspondence and authorized returns. It is not Lijora’s registered business address, manufacturing facility, retail store, or order fulfillment warehouse.
Business Information
Brand: Lijora
Legal Business Name: Dongguan Liangjie Electronic Technology Co., Ltd.
Manufacturing Facility Address: Building 3, Room 401 No. 20 Dakang Road Qiaotou Town Dongguan Guangdong China
The manufacturing facility is used for product production, quality inspection, and related manufacturing activities. It is not a customer service location, retail store, U.S. fulfillment warehouse, or general return address.