Contact
Thank you for choosing Lijora.
Our customer service team is available to assist with product information, orders, payment, shipping, tracking, returns, refunds, damaged or incorrect items, and other after-sales questions.
Customer Service
Email: service@lijora.com Phone: +(1) 205-423-6302
Customer Service Address: 120 19th Street North, Suite 200 Birmingham, AL 35203 United States
Support Hours: Monday–Friday, 9:00 AM–6:00 PM CT Excluding U.S. public holidays
We aim to respond to all email inquiries within 1–2 business days.
Lijora currently serves customers in the United States only.
Return Notice
Please contact service@lijora.com before returning any item.
Once your return request has been reviewed and approved, we will provide a Return Merchandise Authorization (RMA) number and detailed return instructions.
Authorized returns must be mailed to:
Lijora Returns 120 19th Street North, Suite 200 Birmingham, AL 35203 United States
Please include your RMA number or original order slip inside the return package.
Returns sent without prior approval or without the required return information may be delayed or refused.
Do not send returns to our manufacturing facility or to an address shown on the original package unless our customer service team specifically instructs you to do so.
The Birmingham address is used for customer service correspondence and authorized returns. It is not Lijora’s registered business address, manufacturing facility, retail store, or order fulfillment warehouse.
Business Information
Brand: Lijora
Legal Business Name: Dongguan Liangjie Electronic Technology Co., Ltd.
Manufacturing Facility Address: Building 3, Room 401 No. 20 Dakang Road Qiaotou Town Dongguan Guangdong China
The manufacturing facility is used for product production, quality inspection, and related manufacturing activities. It is not a customer service location, retail store, U.S. fulfillment warehouse, or general return address.
All orders are shipped from our warehouse located in the United States.