Contact

Our customer service team can assist with product questions, orders, payments, shipping, tracking, returns, refunds, damaged products, incorrect items, and other after-sales support.

Lijora currently serves customers in the United States only.

Customer Service

Email: service@lijora.com

Phone: +1 (205) 423-6302

Support hours:
Monday–Friday, 9:00 AM–6:00 PM Central Time (CT), excluding U.S. public holidays.

We aim to respond to customer inquiries within 1–2 business days.

Return Support

If you need to return an item, please contact our customer service team before sending the product back.

Please include:

• Order number

• Product name

• Reason for return

After reviewing your request, our team will provide return instructions.

Do not send a return until your request is approved. After approval, we will provide the return shipping address and return instructions.

Please use only the return address provided in the approval email. Do not send returns to our manufacturing and production location unless our customer support team specifically instructs you to do so.

Business Information

Brand:
Lijora

Operating company:
Dongguan Liangjie Electronic Technology Co., Ltd.

Manufacturing and production location:
Building 3, Room 401, No. 20 Dakang Road
Qiaotou Town, Dongguan, Guangdong, China

U.S. customer service and return address:
120 19th Street North, Suite 200
Birmingham, AL 35203
United States